";
eticketDetailStr+="| Important |
";
eticketDetailStr+="| New time table will be effected from 01-Nov-2009. Departure time printed in ERS is liable to change. Customers are requested to check with Railway enquiry. |
";
eticketDetailStr+="| One of the passenger booked on an E-ticket is required to present any of the five identity cards noted below in original during the train journey and same will be accepted as a proof of identity failing which all the passengers will be treated as travelling without ticket and shall be dealt as per extant Railway Rules. Valid Ids:- Voter Identity Card / Passport / PAN Card / Driving License / Photo ID card issued by Central / State Govt. for their employees. |
";
eticketDetailStr+="| The accommodation booked is not transferable and is valid only if one of the ID card noted above is presented during the journey. The passenger should carry with him the Electronic Reservation Slip print out. In case the passenger does not carry the electronic reservation slip, a charge of Rs.50/- per ticket shall be recovered by the ticket checking staff and an excess fare ticket will be issued in lieu of that. |
";
if(isWL){
eticketDetailStr+="| In case e-ticket is booked through an agent, please contact respective agent for cancellations. |
";
eticketDetailStr+="| Just dial 139 from your landline, Mobile and CDMA phones for railway enquiries. |
";
}else{
eticketDetailStr+="| E-ticket cancellations are permitted through support@thomascook.in by the user. In case e-ticket is booked through an agent, please contact respective agent for cancellations. |
";
eticketDetailStr+="| For Railway Enquiry Dial 139 or SMS 'RAIL' to 139. |
";
}
eticketDetailStr+="| Contact us on: 1800-2099-100 or Mail To: support@thomascook.in |
";
eticketDetailStr+="
";
if(isWL){
/**Rules for Waitlisted E tickets passengers*/
eticketDetailStr+="";
eticketDetailStr+="| Rules for Waitlisted E tickets passengers |
";
eticketDetailStr+="| a) Status of E-tickets after chart preparation |
";
eticketDetailStr+="| 1. Confirmed E ticket Wait-listed E- ticket where all passengers are confirmed at the time of charting. |
";
eticketDetailStr+="| 2. Partially waitlisted/Confirmed/RAC E ticket -Wait-listed E- ticket where some passengers are confirmed/RAC and others are wait-listed at the time of charting. |
";
eticketDetailStr+="| 3. Fully waitlisted E tickets - Wait-listed E- ticket where all passengers continue to be waitlisted at the time of charting. |
";
eticketDetailStr+="| b) Authorization to board the train |
";
eticketDetailStr+="| 1. Passengers with Confirmed E ticket are permitted to board the train. Their names will appear on the chart. |
";
eticketDetailStr+="| 2. Names of passengers with Partially Waitlisted /Confirmed/RAC will appear on the chart (including the Waitlisted passengers). |
";
eticketDetailStr+="| 3. PNRs having Fully waitlisted status will be dropped and names of the passengers will not appear on the chart. They are not allowed to board the train. If full waitlisted passengers are found travelling, they will be treated as without ticket and charged as per extant Railway rules. |
";
eticketDetailStr+="| c) Cancellation rules |
";
eticketDetailStr+="| 1. Confirmed E ticket can be cancelled by passengers through internet before chart preparation only. |
";
eticketDetailStr+="| 2. Partially waitlisted/Confirmed/RAC E ticket can be cancelled by passengers through internet before chart preparation only. |
";
eticketDetailStr+="| 3. Fully waitlisted E tickets can be cancelled by passenger using internet before chart preparation. After chart preparation it will be cancelled by Railways and money refunded automatically to agents account. |
";
eticketDetailStr+="| d) Refund rules |
";
eticketDetailStr+="| 1. After chart preparation, Refunds for Confirmed E ticket will be processed on a receipt of mail from agent against request by customer on the email id: support@thomascook.in. It would then be processed offline and refund sanctioned by Railways would be credited back to agents account. |
";
eticketDetailStr+="| 2. After chart preparation, refunds for Partially Waitlisted/Confirmed/RAC E ticket will be processed on a receipt of mail from customer on the email id: support@thomascook.in. It would then be processed offline and refund sanctioned by Railways would be credited back to agents account. |
";
eticketDetailStr+="| 3. For refunds of Fully waitlisted E ticket after chart preparation, agent needs not to apply to IRCTC for cancellation and refund. The tickets will be cancelled online by Railways and refund shall be credited to agents account automatically. |
";
eticketDetailStr+="| Thank you for using IRCTC's Services. |
";
eticketDetailStr+="
";
/**Other instruction*/
eticketDetailStr+="";
eticketDetailStr+="| Other Instructions |
";
eticketDetailStr+="| E-ticket passenger is permitted in the train against a berth/seat only when his name appears in the reservation chart failing which he can be treated as a passenger traveling without ticket. |
";
eticketDetailStr+="| E-ticket cannot be cancelled after chart preparation through internet.You are requested to inform to your concerned agent for TDR filing. |
";
eticketDetailStr+="| If train is cancelled, E-ticket can be cancelled through internet by the agent up to 3 days from the date of departure of the train. |
";
eticketDetailStr+="| The compartment/cabin/coupe numbers for first ACC and first class will be allotted at the time of chart preparation. |
";
eticketDetailStr+="| For Train No. 2901 / 2902 (Gujarat Mail), Coach No. S2 to S6 will be attached / detached at Dadar |
";
eticketDetailStr+="| In case of 1-AC booking, Coach / Seat No. will be given at the time of charting. |
";
eticketDetailStr+="
";
}
/**Agent Details*/
eticketDetailStr+="
