FAQs:

  • Q. What do I need to do to avail this deal?
    Ans:
    1. Simple - Just make any domestic flight booking on www.thomascook.in and get Rs 300 off on every booking.
    2. You need to use ICICI bank Credit/Debit card/Netbanking to avail this offer
    3. You will need to make the full payment at the time of the booking & your cash back would be refunded to your card/ account within 7 working days from the date of the booking.
    4. A booking is defined as one transaction done on www.thomascook.in It can have multiple passengers/ multiple flights
  • Q. How much do I save with this deal?
    Ans:
    1. You will get a guaranteed cash back of Rs 300 on every domestic flight booking done on www.thomascook.in Using ICICI bank net banking/credit card/ debit card.
  • Q. How will I know that I have received the cash back ?
    Ans:
    1. You can check your credit card/ bank statement to verify the cash back details. The cash back would be refunded to your card/ account within 7 working days from the date of the booking
  • Q. How will I know that I have received the cash back ?
    Ans:
    1. Your cash back will be refunded to the card/ account that was used for booking within 7 working days from the date of the booking and should reflect in your statement in your next billing cycle.
    2. In case you don’t see your refund, do drop in a mail to accounts@thomascook.in
  • Q. What happens if I cancel the booking?
    Ans:
    1. If a booking on which this offer has been availed gets cancelled, then the actual cash back received i.e. Rs 300 would be deducted from the refund amount. This deduction would be over and above the cancellation charges as per the existing policies of Thomas Cook/ hotel or airline.
  • Q. Till when can I avail this offer?
    Ans:
    1. This offer is valid till 31st March 2012 (including 31st march 2012)
  • Q. Are there any other Terms & Conditions?
    Ans:
    1. This offer is valid only for bookings done till 31st march 2012.
    2. This offer is valid only for bookings done on www.thomascook.in by the customer himself & is not valid for bookings done through any other channel.
    3. This offer cannot be clubbed with any other offer/promotion.
    4. The Offer is non-transferable, non-binding and non-encashable.
    5. The Offer is not valid for cancelled/Rejected/Unsuccessful Transactions
    6. The Offer is not valid if user ceases to be a ICICI Bank Net Banking User at any time during the currency of the Offer Period
    7. The above terms & conditions are in addition to the booking policy & the terms accepted by the user while making any transaction on www.thomascook.in
    8. This offer is valid for Indian residents and citizens.
    9. Thomas Cook (India) Ltd./ICICI bank reserves the right to change or withdraw the offer at any point of time at the sole discretion of the management
  • Q. I still need help
    Ans:
    1. Please write to us at support@thomascook.in or reach us at on our toll free number 1800-2099-100.