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Thomas Cook wins ‘Most Trusted Tour Operator’ at The Times Travel Honours Awards 2011


Mumbai, October 25, 2011: Thomas Cook (India) Limited was selected as the ‘Most Trusted Tour Operator’ for the highest degree of consumer trust, at the prestigious Times Travel Honours award ceremony, in Mumbai.


On its 170th anniversary, this acknowledgement from its customers, peers and public, is a special honour among Thomas Cook India’s phenomenal achievements.


Thomas Cook is the acknowledged pioneer and innovator in the Travel Industry, with many firsts to its credit, including- the package holiday (1841), the pre-paid hotel coupon (in 1868), holiday brochures (in 1858) and the circular note – today’s travellers cheques (in 1874). Since its inception, Thomas Cook has focussed on exceptional products and services in its commitment to making travel accessible to many.


On this special occasion, Mr. Madhavan Menon, Managing Director, Thomas Cook (India) Ltd. said, “Receiving the ‘Most Trusted Tour Operator’ Award is a recognition of our strong focus on our customers- through the quality of service we deliver and the diversity and innovation in our product-service portfolio. This award is very special, as while we were short listed by an eminent jury of travel experts, the final selection was based solely on voting by our customers and the public.”


He added, “I take this opportunity to thank all our customers who have believed in us over the years. This award is a great encouragement to Team Thomas Cook, to strive even harder to achieve new heights in customer excellence”


About Thomas Cook (India) Limited:

Thomas Cook is the largest integrated Travel and Travel related Financial Services Company in the country offering a broad spectrum of services that include Foreign Exchange, Corporate Travel, MICE, Leisure Travel, and Travel Insurance. The Company set up its first office in India in 1881, and has been providing world-class travel service for 130 years. TCIL’s footprint currently extends to over 208 locations in 78 cities across India, Mauritius & Sri Lanka and is supported by a strong partner network of 96 Gold Circle Partners and 180 Preferred Sales Agents in over 100 cities pan India.

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About Thomas Cook Group plc:

Thomas Cook Group plc is one of the world's leading travel groups with FY 2010 sales of £8.9 billion and 22.5 million customers. The Group operates under six geographical segments in 21 countries, and is number one or two in all its core markets. Its business is supported by 31,000 employees, a fleet of 94 aircraft and a network of over 3,500 retail outlets. For further details please visit


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