Thomas Cook India Edge

Thomas Cook India has a strong Business Travel Team and provides end to end travel services to support all the travel requirements a client may require under one roof:

Flights
Hotels
Rail
Visa
Forex
Insurance
MICE

This allows us to provide bespoke servicing options for all our clients.

We are technology driven company with multiple implementations both in our internal systems and the service provision models that we provide to our clients. Our services are solution oriented and drives us to constantly upgrade our services. Also, learning from servicing clients helps us to constantly improve our services and to get the smarter technology in place. Our strength in technology as well as our seasoned and experienced travel experts works directly with our clients as consultants to setup the servicing model that will best suite the customer for seamless service.

This provides our clients with year on year savings and with the best returns on investment. Our dedicated client managers -work with clients on a regular basis to help them analyze their travel to constantly improve their travel experience.

Being one of the largest travel groups in the Asia Pacific region , we have a very strong inventory and buying power at negotiated rates, the benefit of which we pass on to all our clients. Thomas Cook India is a completely transparent providing comprehensive reporting of all travel services with more than 99 types of reports that are automatically generated on our end. This helps us to create customized reports for our clients.

Business Travel at Thomas Cook India is customer centric. Focused majorly on- evolving and providing seamless service to ensure ease of travel for all its customers.

Our Global Network

Our group companies are spread across various countries.

Our global partnerships ensure that we deliver a complete global package to our clients. We provide client assistance with global contracting support, global implementations, global client management, technology, and data reporting all of which helps provide the client with savings on travel without losing out on the quality of travel.

All our partners meet Global Service standards and quality checks to ensure continuity in services so that all our clients travel smooth.

Our Services
Core

We provide a holistic travel experience to our travellers through an array of services ranging from airline and hotel booking to car and bus reservation in your city.

Consultation

We make sure that your travel is smooth and hassle free by providing you constant support and guidance. With the help of an exhaustive dashboard that manages your expenses and also gives you an access to your personal reports, we make your business travel easier!

Care

Duty of Care: Employee safety and security – Robust traveller connect Go-Green operations – e-modules (e-ticket/ e-submission/e-invoice, e-expense & CO2 reporting)

Our Suite of Products

One of the biggest advantages of Thomas Cook India Business Travel is that all the travel related services we provide are in-house and are run by sector experts who are our own employees. The services provided are: Ticketing, Hotels, Rail, and Forex; we are the only travel company in India which has its own licence to trade in foreign exchange; Visa and passport services and Meetings, Incentives, Conferences and Events.

Our service delivery models are:

Service Excellence Centre
Backend team of multiple, experienced travel consultants to service customers and provide them with seamless travel services.
Implant setup
We can provide a travel expert to work out of the clients office to make all travel bookings for all the travellers of the client seamlessly.
Online booking tool
  • Click2Book is an online booking tool which is best suited to the Indian market requirements. It offers accessibility anytime o travellers and alongside, convenient features in order to ease the traveller’s approval and booking process
  • With the ability to make the process simpler and simultaneously drive policy compliance, Click2Book can change the way organizations currently address travel requirements
  • With multi device accessibility and major browser compatibility the system offers robust access points
Expense Management Tool
  • We also provide an expense management tool that can be fully integrated with our booking tool and make it as simple as it can be for the traveller to maintain their expenses
  • A traveller can upload all the expenses directly from their phone and the entire expense can be mapped to a specific trip automatically since both tools are integrated
Concur Reseller
  • We are an official Concur Reseller in India
Emergency Travel Services Desk
  • For after hours servicing there is a specific desk that handles all queries will be used within 48 hours.
  • This desk provides Air, Hotel and car services 24x7
Our Mission

Why We Exist
To ethically deliver the best services to our customers & consistent business value to our stakeholders, thereby, ensuring our long term sustainability.

Our Vision

What We Want To Be
A Global leader in Business Travel Management, leading the way into the future with innovation and best in class service levels.

Our Values

What We Believe
Respect, Teamwork, Performance, Accountability & Initiative.

Contact Us

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