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This Privacy (“Policy”) applies to the securing and processing of personal data by TCIL (India). Ltd (hereinafter “TCIL” in connection with personal data provided by any person (“User”) who has purchased or intends to purchase or inquiries about any product(s) or service(s) made by TCIL through any of TCIL’s interface channels including website, mobile site and mobile app (collectively referred herein as “Sales Channels”).
We respect your need to understand how and why information is being collected, used, disclosed, transferred and stored. Thus we have developed this Policy to familiarize you with our practices. This policy sets out the way in which we process your information when you use our Website or other digital platforms in accordance with applicable data protection laws. It is important that you read this policy together with any other policies we may provide on specific occasions when we are collecting or processing your personal data, so that you are fully aware of how and why we are using your personal data. This policy supplements the other notices and is not intended to override them.
(a) Direct interaction:
(b) Cookies and other technologies:
(c) Third parties or publicly available sources:
We do not use your personal data for activities where our interests are overridden by the impact on you (unless we have your consent or are otherwise required or permitted to by law).
While you make a booking:
We may also use your Personal Information for several reasons including but not limited to:
We may share your personal data to third parties for reasons cited below but not limited to:
We may use your personal information for Marketing Promotions, Research and other programs
Group Companies (Companies in the same group):In the interests of improving personalization and service efficiency, we may, under controlled and secure circumstances, share your Personal Information with our affiliate or associate entities.
Service Providers and suppliers:Your information shall be shared with the end service providers like airlines, hotels, bus service providers, cab rental, railways or any other suppliers who are responsible for fulfilling your booking. You may note that while making a booking with TCIL you authorize us and consent to share your information with the said service providers and suppliers. It is pertinent to note that TCIL does not authorize the end service provider to use your information for any other purpose(s) except as for fulfilling their part of service. TCIL does not sell or rent individual customer names or other Personal Information of Users to third parties except sharing of such information with our business/alliance partners or vendors who are engaged by us for providing various services and for sharing promotional and other benefits to our customers from time to time basis their booking history with us.
Where required, we will (subject to our professional obligations and any terms of business which we may enter into with you) disclose your personal data to:
Due to the multinational character of TCIL, some of the affiliated companies and other recipients may be located in countries (including the United States) that do not provide a level of data protection equivalent to that set forth by the law in your home country. TCIL will take steps to make sure that such recipients act in accordance with applicable law and provide an adequate level of protection for your personal data including appropriate technical and organizational security measures, also through implementation of appropriate contractual measures to secure such transfer, in compliance with the applicable law.