FAQ

What is the most amount of foreign currency I’m allowed to carry abroad as cash?

When you are travelling abroad, you can carry your forex as cash. But there’s a limit to the amount can carry in cash, which varies with your travel destination.

• If you’re travelling to any country other than Iraq, Libya, Iran, Russian Federation and other republic of Commonwealth of Independent States, you can carry forex up to $3,000 in cash.
• If you’re travelling to Iraq or Libya, you can get forex up to $5,000 in cash.
• If you’re travelling to Iran, Russian Federation and other republic of Commonwealth of Independent States, you can get the entire amount of your forex in cash.

Is carrying foreign currency in cash better than prepaid forex cards?

It is always good to have cash on you while travelling. But travelling with a large amount of cash is not safe. A prepaid forex card allows you the flexibility of cashless payments at 31.4 MasterCard merchant establishments and allows you to withdraw cash from around 1.9 million MasterCard ATMs across the world. That said, you should carry at least 20% of your foreign exchange as cash for use in contingencies.

How can I be sure that the foreign currency notes that I’m getting in exchange are genuine?

Thomas Cook has been serving customers for over 170 years. We have built up a reputation as one of the most reliable foreign currency providers. We also have the required expertise in identifying genuine currency notes. You can rest assured that the currency notes being provided to you are genuine and safe to use around the world.

Do I get better exchange rates different when I buy forex in cash?

No. Regardless of how you buy your foreign exchange, you will get the same exchange rate that is prevalent on that day. Thomas Cook recommends that you buy your forex in a prepaid forex card which is accepted at 31.4 million merchant establishments and 1.9 million ATMs abroad.

Can I retain the cash forex upon my return home?

Yes, you can retain forex up to $2,000 in cash, travellers cheques or prepaid forex cards. You must surrender any forex above that. While we recommend that you surrender your cash or travellers cheques, you can retain the balance in your prepaid forex card, which you can reuse during your next trip abroad.

Can I sell my foreign currency in cash to anyone else who needs it?

Foreign currency is highly regulated in India. So, it is best to sell your currency through authorized entities like Thomas Cook. You can sell your foreign currency, which is left over from your foreign trip, through our website, app or at your nearest Thomas Cook branch.

Can I buy foreign currency with cash?

Choose the most efficient method for purchasing foreign currency, one of them could be Going up to your nearest Thomas Cook Brand or Online from Thomascook.in. Bring your photo identification (driver's licence or passport) with you. Bring your preferred means of payment with you. To pay for your foreign money, most places take cash, debit card, and credit card.

How quickly can I get my currency?

All currencies can be ordered and picked up between the hours of 24 and 48 hours. Or you can maybe just call up the nearest Thomas Cook Brand and get required information.